We accept all major debit/credit cards, PayPal, and other secure online payment methods.

If your order hasn’t been dispatched yet, please contact us as soon as possible and we’ll do our best to help.

Standard UK postage is £3.50 (for parcels under 2 kg). Orders over £40 qualify for free delivery.

Yes! International postage starts from £6.50. Fees may vary depending on location and parcel weight. We’ll contact you if extra charges apply.

UK orders usually arrive within 2–4 working days after dispatch. International orders vary by country, typically 7–14 working days.

Yes, unused items in their original packaging can be returned within 14 days of delivery. Please contact us before returning your order.

Customers are responsible for return postage unless the item is faulty or incorrect.

Our craft supplies and jewellery findings are not toys and are not recommended for young children. Adult supervision is advised for children’s craft projects.

Yes! Please contact us if you’d like larger quantities and we’ll be happy to discuss wholesale options.

You can use our Contact Us form or email us directly. We aim to reply within 24–48 hours (Mon–Fri).